Notice to Windows XP Users

Firewall notice with Service Pack 2 for Windows XP

If Service Pack 2 for Windows XP (from Microsoft) is installed, the first time VTEL VCS is launched, the Windows firewall will prompt the user for permissions on the VCS modules.

Select [Unblock] for both.

This is the only known issue with Service Pack 2.

Port Management via the Windows XP Firewall 

Identifying and opening ports

If your program still does not seem to work after you add the program to the list of exceptions, or if you cannot locate the program in step 4 of the previous section, you can open a port manually. Before you can add a port or ports manually, you have to identify the ports that are used by the program. A reliable method for identifying the ports that are used by the program is to contact the vendor. If you cannot do this, or if a list of ports that are used by the program is not available, you can use Netstat.exe to identify the ports that are used by the program.

Configuring VCS to use Specific Ports

VTEL VCS software (configured for Port 80 by default) can be configured to use another specified port, once the Windows XP Firewall has been configured for that port.  
NOTE:  Port management should only be performed by a qualified IT specialist onsite.

To configure VCS for another port, first exit VCS.  open the file, vtWeb.conf (in the c:\vtel\appsview folder) with a text editor, like NOTEPAD.  Find the line, "Listen 80" (usually the third line) and change it to the port specified to be open in the firewall.  Save and exit, then restart VCS.

ServerRoot "."
DocumentRoot "./web"
Listen 80